Frequently Asked Questions
Where are you located & store hours?
We are located at:
3851 Jacombs Road
Unit 120 Upstairs
RICHMOND, BC V6Z 2H7
While our general hours are posted below please check our Calendar to ensure we are open.
Mon: CLOSED
Tue: CLOSED
Wed: 2-8pm
Thu: 2-8pm
Fri: 2-8pm
Sat: 12-8pm
Sun: 12-8pm
Do you buy cards & other things?
Yes we do!
you can see our Buy list rates and other info here!
How can I join the community?
The best way to join the community is by joining our Discord server and coming to events!
How do I play in your events?
events require pre registration which you can find in our Events page.
Please come prepared with necessary supplies
How do I pickup my order?
When your order is marked ready for pickup all you have to do is visit us and show us some ID matching the name the order is under.
3851 Jacombs Road
Unit 120 Upstairs
RICHMOND, BC V6Z 2H7
While our general hours are posted below please check our Calendar to ensure we are open.
Mon: CLOSED
Tue: CLOSED
Wed: 2-8pm
Thu: 2-8pm
Fri: 2-9pm
Sat: 12-8pm
Sun: 12-8pm
How can I submit my decklist/teamsheet?
lists for staff can be submitted online via Email to dftlists@gmail.com with the subject line: Your name, the game, Decklist/teamsheet
Please note: games that require a sheet for your opponent (VGC/GO) are still required to be printed so please bring those with you.
Do you accept refunds & exchanges?
View our refund & exchange policy here!
How do you grade the condition of your cards?
We base our condition grading off of TCGPlayers Condition Guide.